Account & Subscription

WedPlanner offers different subscription plans to suit your wedding planning needs. Here's what each plan includes:

Free Plan

Perfect for: Couples just starting their wedding planning journey

Included Features

• Checklist: Up to 25 checklist items
• Budget: Up to 25 budget items
• Guests: Up to 25 guests
• Vendor directory: Browse and contact suppliers by phone or email
• My Bookings: Track your hired vendors
• Photo Gallery: Store wedding-related files (1 GB storage)

Limitations

• No seating arrangements
• No timeline feature
• No mood board
• No wedding website / RSVP
• No quick notes
• No AI tools
• No partner collaboration
• No printable reports

Pro Plan

Perfect for: Couples who want the complete planning experience

Included Features

• Checklist: Unlimited items with printable reports
• Budget: Unlimited items with printable reports
• Guests: Unlimited guests with printable reports
• Seating: Full seating arrangement planning with printable reports
• Timeline: Full timeline creation and management with printable reports
• Mood Board: Full mood board creation
• Wedding website / RSVP: Custom RSVP page for guests
• Quick Notes: Create and manage quick notes
• AI Tools: Drinks calculator, budget advisor, speech writer, and more
• Partner Collaboration: Invite up to 2 planning partners
• Printable Reports: Export and print all planning data (not during trial)
• Vendor directory: Full access
• My Bookings: Full hire tracking with printable reports
• Photo Gallery: Expanded file storage (10 GB)

Lifetime Plan

Perfect for: Couples who want lifetime access to all Pro features

Included Features

• Everything in Pro Plan
• Lifetime Access: Never pay again
• All Future Features: Access to new features as they're released

Plan Comparison

• Free: Checklist, budget, and guests (up to 25 each) + vendor directory, My Bookings, and files
• Pro: Unlimited checklist, budget, and guests + seating, timeline, mood board, Website RSVP, AI tools, quick notes, partner collaboration, and printable reports
• Lifetime: All Pro features with one-time payment

Tip: Start with the Free plan to explore, then upgrade to Pro when you need more features!

You can upgrade or change your subscription plan at any time. Here's how:

Upgrading Your Plan

Access Subscription Page: Navigate to 'Subscription' from your account menu

Choose a Plan:

• View all available plans
• Compare features
• Select the plan you want

Complete Payment:

• Enter payment information
• Choose payment method (Credit Card, GCash, PayMaya, Bank Transfer)
• Complete the checkout process

Immediate Access:

• New features available immediately
• No waiting period
• Start using new features right away

Downgrading Your Plan

• Downgrade at any time
• Changes take effect at end of billing cycle
• Prorated refunds available for mid-cycle downgrades
• Access to features continues until cycle ends

Payment Methods

• Credit Cards: All major credit cards accepted
• GCash: Popular mobile wallet in Philippines
• PayMaya: Another mobile wallet option
• Bank Transfer: Direct bank transfers

Billing Cycles

• Monthly, 3-month, 6-month, and annual: Billing options for Pro (see Pricing page)
• Lifetime: One-time payment
• Automatic renewal for recurring plans

Cancelling Subscription

When you cancel your subscription, here's what happens:

• Full Access Continues: You keep full access to all features until your current billing cycle expires
• No Immediate Cancellation: Your subscription is not cancelled immediately - it only cancels when it expires at the end of your billing period
• No Auto-Renewal: Your subscription will not automatically renew when it expires
• Data Access: After your subscription expires, your data remains accessible for 30 days
• Export Your Data: We recommend exporting your data before your subscription expires to ensure you have a backup

Plan Changes

• Upgrades: Immediate access to new features
• Downgrades: Access continues until cycle ends
• Cancellations: Full access continues until subscription expires at end of billing cycle, then 30-day data access period

Best Practices

• Try Free First: Start with free plan to explore
• Upgrade When Needed: Upgrade when you hit limits
• Export Data: Always export data before major changes

Tip: You can upgrade at any time to get immediate access to new features!

Your profile contains your personal information and account settings. Here's how to manage it:

Accessing Your Profile

Navigate to Profile: Click on your profile icon in the top right

Select Profile Settings: Choose 'Profile' or 'Account Settings'

Profile Information

Personal Details

• Name: Your first and last name
• Email: Your email address (used for login)
• Phone: Contact phone number (optional)
• Avatar: Profile picture (optional)

Account Settings

• Timezone: Set your timezone for accurate dates
• Language: Choose your preferred language
• Notifications: Manage notification preferences

Updating Information

• Edit any profile field
• Update email address (requires verification)
• Change phone number
• Upload or change profile picture

Security Settings

Password Management

• Change your password
• Set a strong password
• Enable two-factor authentication (if available)

Account Security

• Review account activity
• Manage active sessions
• Enable security features

Privacy Settings

• Control who can see your information
• Manage data sharing preferences
• Set privacy levels

Notification Preferences

• Email Notifications: Choose what emails you receive
• In-App Notifications: Manage in-app alerts
• Reminders: Set reminder preferences

Best Practices

• Keep Information Updated: Ensure email and phone are current
• Strong Password: Use a strong, unique password
• Regular Reviews: Review settings periodically

Tip: Keep your email address updated to receive important notifications and invitations!

You can export your wedding planning data at any time. Here's how:

What Can Be Exported

Available Exports

• Guest List: All guest information and RSVPs
• Budget: All budget items and payments
• Checklist: All checklist items and progress
• Timeline: All timeline events
• Bookings: All vendor bookings
• Vendors: Your saved vendor information

Export Formats

CSV Format

• Spreadsheet-compatible format
• Easy to open in Excel or Google Sheets
• Can be edited and shared

PDF Format (Pro Feature)

• Printable reports
• Formatted for printing
• Professional appearance

How to Export

Access Export Options:

• Go to account settings
• Find 'Data Export' section
• Or use export buttons on individual pages

Select Data to Export:

• Choose what you want to export
• Select date range (if applicable)
• Choose export format

Download:

• Click 'Export' or 'Download'
• File will download to your device
• Save in a safe location

Printable Reports (Pro)

• Checklist Reports: Printable checklist with progress
• Budget Reports: Formatted budget summary
• Guest Reports: Guest list with RSVP status
• Booking Reports: All vendor bookings
• Seating Charts: Printable seating arrangements

When to Export

• Regular Backups: Export periodically for backup
• Before Cancellation: Export before cancelling subscription
• Sharing: Export to share with family or vendors
• Offline Access: Export for offline reference

Data Retention

• Data remains accessible for 30 days after cancellation
• Export before cancellation to keep data
• Regular exports ensure you always have a backup

Plan Availability

• Free Plan: CSV exports available
• Pro Plan: CSV exports + Printable PDF reports (not during trial)

Tip: Export your data regularly as a backup, especially before making major changes or cancelling!

Protecting your account and data is important. Here's how to keep your account secure:

Password Security

Strong Passwords

• Use at least 12 characters
• Include uppercase and lowercase letters
• Include numbers and special characters
• Don't use common words or personal information

Password Management

• Change password regularly
• Don't share your password
• Use a password manager
• Use unique password for WedPlanner

Account Protection

Email Verification

• Verify your email address
• Keep email address updated
• Use secure email account

Two-Factor Authentication

• Enable if available
• Adds extra security layer
• Protects against unauthorized access

Data Security

Encryption

• All data is encrypted
• Secure transmission
• Industry-standard security

Data Privacy

• Your data is private
• Not shared with third parties
• Protected by privacy policy

Account Activity

• Review account activity regularly
• Check for suspicious activity
• Monitor login locations
• Review active sessions

Privacy Settings

• Control who can see your information
• Manage data sharing
• Set privacy preferences
• Review privacy policy

Best Practices

• Strong Password: Use a strong, unique password
• Regular Updates: Keep email and phone updated
• Secure Login: Don't share login credentials
• Logout: Logout from shared devices
• Monitor Activity: Review account activity regularly

Reporting Issues

• Report suspicious activity immediately
• Contact support if account is compromised
• Change password if you suspect breach

Data Backup

• Export data regularly
• Keep backups in secure location
• Don't rely solely on cloud storage

Tip: Use a password manager to generate and store strong, unique passwords for all your accounts!