How Can We Help You?

Find answers to common questions, learn how to use WedPlannr features, and get support for your Filipino wedding planning journey.

Live Chat

Get instant help from our team

Email Support

We'll respond within 24 hours

Browse by Category

Getting Started

Learn the basics of using WedPlannr

How to create your wedding profile
Setting up your budget tracker
Adding your first guest
Understanding the dashboard

Features Guide

Master all WedPlannr features

Using the checklist feature
Managing your guest list
Creating your wedding timeline
Working with vendors

Video Tutorials

Watch step-by-step tutorials

Platform overview video
Budget tracking tutorial
Guest management guide
Vendor directory walkthrough

Troubleshooting

Solve common issues

Account access problems
Email verification issues
Payment questions
Data sync problems

Frequently Asked Questions

How do I reset my password?+

Click on 'Forgot password?' on the sign-in page, enter your email address, and we'll send you a password reset link. Make sure to check your spam folder if you don't see the email.

Can I use WedPlannr on mobile?+

Yes! WedPlannr is fully responsive and works on all mobile devices. You can access all features through your mobile browser, and we're working on dedicated mobile apps.

How do I invite family members to help plan?+

In your dashboard, go to Settings and look for 'Family Collaboration'. You can invite family members by email, and they'll get access to help with planning tasks.

What payment methods do you accept?+

We accept all major credit cards, GCash, PayMaya, and bank transfers. All payments are processed securely and you'll receive receipts for your records.

How do I export my wedding data?+

You can export your wedding data at any time from your dashboard. Go to Settings > Data Export to download your guest list, budget, checklist, and other information.

Is my data secure?+

Absolutely! We use industry-standard encryption and security measures to protect your data. Your information is private and secure, and we never share it with third parties.

Still Need Help?

Our Filipino wedding planning experts are here to help you every step of the way.

Contact Support