Get in touch
Have questions about planning your wedding? Our team is here to help you set up your wedding on this platform and organize your celebration.
Send us a message
Fill out the form below and we'll get back to you as soon as possible.
Email support
support@wedplanner.phPhone support
+63 961 547 5374Office address
Grand Residences, Kasambagan, Cebu City, Cebu 6000, Philippines
Business hours
Asia/Manila (PHT)
Monday - Friday
9:00 AM - 6:00 PM
Saturday
10:00 AM - 4:00 PM
Frequently asked questions
How quickly can I expect a response?
We typically respond to all inquiries within 24 hours during business days. For quick answers about WedPlanner plans and features, use the Ask WedPlanner chat on any page. For urgent wedding planning questions, email us or use the form on this page.
Do you offer emergency support?
Pro users can reach us for urgent wedding planning questions. We understand weddings often involve tight timelines and family coordination — contact support@wedplanner.ph or use the form on this page.
Do you support wedding traditions?
Yes! Our platform is specifically designed for couples and includes features for traditional ceremonies like Pamamanhikan, Cord & Veil ceremonies, and family seating arrangements.
What payment methods do you accept?
We accept all major credit cards, GCash, PayMaya, and bank transfers.
Can I get help with vendor recommendations?
Yes! Our team knows wedding vendors across Metro Manila, Cebu, Davao, and other major cities. We can connect you with trusted local vendors.