Privacy Policy

Your Privacy Matters

At WedPlanner, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service, in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).

1. Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our Service.

Information You Provide

• Account Information: Name, email address, phone number, address
• Wedding Information: Bride and groom names, wedding date, venue details
• Guest Information: Guest names, contact details, RSVP status, dietary preferences
• Payment Information: Billing address, payment method details (processed securely through third-party providers)
• Content: Photos, notes, vendor information, and other data you upload

Automatically Collected Information

• Device information (type, operating system, browser)
• IP address and location data
• Usage data (pages visited, features used, time spent)
• Cookies and similar tracking technologies (see our Cookie Policy)

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our Service. Specifically, we use your information to:

• Create and manage your account
• Process your subscription payments and manage billing
• Provide wedding planning tools and features
• Send you service-related communications (notifications, updates, support)
• Respond to your inquiries and provide customer support
• Send you marketing communications (with your consent, which you can opt-out of at any time)
• Analyze usage patterns to improve our Service
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and enforce our Terms of Service

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

Service Providers

We may share information with third-party service providers who perform services on our behalf, such as:

• Payment processors (for subscription billing)
• Cloud hosting providers (for data storage)
• Email service providers (for communications)
• Analytics providers (for usage analysis)

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to comply with legal obligations, protect our rights, property, or safety, or prevent fraud or abuse.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change in ownership.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit (SSL/TLS) and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure data centers with physical security measures
• Regular backups and disaster recovery procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Your Rights Under the Data Privacy Act

Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights regarding your personal information:

• Right to Access: Request access to your personal information we hold
• Right to Rectification: Request correction of inaccurate or incomplete information
• Right to Erasure: Request deletion of your personal information (subject to legal obligations)
• Right to Object: Object to processing of your information for certain purposes
• Right to Data Portability: Request a copy of your data in a structured, machine-readable format
• Right to Withdraw Consent: Withdraw consent for processing where consent is the legal basis
• Right to File a Complaint: File a complaint with the National Privacy Commission (NPC)

To exercise any of these rights, please contact us at support@wedplanner.ph. We will respond to your request within 30 days.

6. Data Retention

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When you cancel your account, we will retain your data for 30 days to allow account recovery, then delete or anonymize your personal information after the retention period, except where we are required to retain it for legal, tax, or regulatory purposes.

7. International Data Transfers

Your information may be transferred to and processed in countries other than the Philippines, including countries that may have different data protection laws. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

8. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you. For more information about how we use cookies, please see our Cookie Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the new Privacy Policy on this page
• Sending you an email notification
• Displaying a prominent notice on our Service

Your continued use of the Service after such changes constitutes your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer: